We decline any work on plated or gold-filled costume jewellery, as the base metal will not survive a second firing.
We do not accept commissions to copy another maker's signed design, however close the client's attachment to the original.
Because our insurance covers finished pieces only, we cannot take in loose stones for independent certification or valuation.
Where a setting is already fractured through the claw, we decline to reset the stone until the mount itself is rebuilt.